What is an Outbound Sales Solution?
Knowlarity’s outbound sales solution aids enterprises to get transactional support via a promotional automated OBD dialer calling facility along with SMS solutions for their campaigns and other business purposes. The outbound sales help in managing outgoing calls to target audiences for promotions, product marketing, and B2B, B2C sales, payment process purposes, etc.
Why Your Business Needs it?
No Setup or Infrastructure Needed
Knowlarity’s advanced automated calling system offers zero investment or setup involved to facilitate customer outreach.mainImage
Ensuring Regulatory Compliance
Organizations can directly contact the target audience through automated outbound calling solutions while complying with NDNC regulations and engaging with customers seamlessly.
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OBD with Analytics and dashboards
OBD offers a dashboard for analytics to track call performance, in key areas such as agent capability, connectivity %, call duration, query resolution, secondary actions, etc.
Auto Dialers for Call Centers
Call Center Dialers are automated outbound dialer software that rings the contact numbers uploaded as leads from the portal. They maximize agent productivity by removing their involvement in repetitive nonproductive tasks such as manual dialing and switching from one call to another.
Agents equipped with outbound dialer services can connect with 5x leads and generate more revenue. They are most efficiently used in industries such as ITES, Fintech, Healthcare, E-commerce, Hospitality, and more. There are many auto dialer service providers offering a wide range of features to make the auto dialers a suitable companion for these industries.
Cloud-based predictive dialers are outbound considering framework that is introduced in call-focuses with the end goal to guarantee an abnormal state of exactness and productivity during the time spent auto dialing. Like other auto-dialers, prescient dialer likewise consequently dials 1000 of telephone numbers and associates the live call with operators. This PC based auto dialer functions as voice-mail, deciding occupied flags and interfacing specialists sitting tight for the clients.
Manual, Progressive & Predictive Dialing • Longest idle agent based routing • Multiple campaign management • Agent inter dialing support • DNC list management • Real time supervision • Call Transfer • Outbound ACD • Call back scheduling • Multiple dialing modes • Call forward & 3-way conferencing • Agent call intervention • Music on Hold •
Call Retrieval .
Not any more Manual Dialing. Mechanized dialing framework wipes out the different call requirements like misdialing, inordinate hold up time and call drops, influencing the operational proficiency. Mechanizing the dialing procedure guarantees just associated calls are directed to the operators, as auto dialers can identify the bustling signs, phone messages and non-useful numbers, subsequently fake rolex expanding the call interface proportion surprisingly. More associated calls results in higher operator profitability and enhanced operational proficiency.
Virtuo Contact Center/CRM is the new standard in Contact Center Software built on top of an asterisk IP PBX engine, which can be cloud based or installed at your premises.
We offer Auto-dialer, IVR, Campaign Management, Agent Console, Real time monitoring of auto dialer and many more features.
We also offer a world class Omni channel Virtuo CRM solution with workflow management which is 100% integrated with our Call center solution. Call/Email/SMS/Social Media customers right from CRM and also listen to call recordings from CRM
Omni channel CRM to converge Voice, Email, SMS and Social media such as Facebook, Twitter etc. all from within the CRM (Extra monthly charges apply)
We can also provide integration with your third party CRM via Click2Call HTTP API for making outbound calls. We also provide incoming call alert/customer detail pop-up in your CRM via HTTP API. (Extra setup charges apply)
Mobile App for the Virtuo CRM – Extra charges apply